Triage Nurse: Telephone Triage module will discuss how to improve nursing communication during the triage process and effectively facilitate use of triage protocols that direct and support recommended guidelines for patient-centered care. The module will also ensure nurses are aware of resources, such as the American Academy of Ambulatory Care Nursing (AAACN). This Course provides 0.5 contact hours of nursing professional development. Cizik School of Nursing at UTHealth is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.